News
Events & Conferences
Throughout my career, I have participated as a speaker, mentor, and judge at international events, addressing topics such as AI Digital Transformation, strategic marketing, and customer experience. These events have been essential for connecting with professionals and businesses worldwide.
Speaker en Startup Olé Miami 2025
In March 2025, I had the honor of being selected as a Judge and Speaker at Startup Olé Miami, one of the most relevant international events for startups, investors, and players in the entrepreneurial ecosystem. This edition, held during Miami Tech Week...
Conference: Inspiring Leaders
On March 27, we had the honor of gathering at Lynn University – Boca Raton for a transformative day at the event Leaders Who Inspire: Brunch, AI, Sales, and Networking. As a speaker, it was a privilege to share the stage with so many women leaders and...
Boost Your Sales with Customer Experience
I had the honor of participating as a speaker in the webinar "Boost Your Sales with Customer Experience," organized by Head Hunter Inmobiliario, where I shared concrete strategies to integrate customer experience (CX) into the sales process and improve...
Customer Experience Workshop for Sales, Broward, Florida
In August 2024, I had the pleasure of delivering an exclusive in-person workshop for the agents of Interbloom, one of the leading real estate brokers in Florida. During the session, we focused on commercial strategies aimed at optimizing processes for...
Hi
I´m Cecilia
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NEW BOOK
"Boost Your Business Success with Customer Experience Marketing"
In this book, I share practical strategies to help entrepreneurs and professionals transform their relationship with their clients by integrating effective marketing and customer experience (CX) as pillars of growth and profitability.
Throughout its chapters, I explore how to build lasting emotional connections, how to design memorable experiences at every touchpoint, and how to measure the real impact that experience generates on business results.
It is a guide designed for those who seek to scale their businesses and organizations sustainably, aligning technology, strategy, and human heart.
