News
Events & Conferences
Throughout my career, I have participated as a speaker, mentor, and judge at international events, addressing topics such as AI Digital Transformation, strategic marketing, and customer experience. These events have been essential for connecting with professionals and businesses worldwide.
Experience Economy – Measuring the Impact of Customer Experience on Business
I had the honor of participating as a speaker in the webinar “Experience Economy: Measuring Customer Experience with Impact on Business,” where we explored how companies can turn CX management into a true competitive advantage and a driver of...
Hi
I´m Cecilia
Thank you for visiting my website. Now I’d like to get to know you and see how we can work together to achieve the goals you want. Write to me, and let’s connect.
NEW BOOK
"Boost Your Business Success with Customer Experience Marketing"
In this book, I share practical strategies to help entrepreneurs and professionals transform their relationship with their clients by integrating effective marketing and customer experience (CX) as pillars of growth and profitability.
Throughout its chapters, I explore how to build lasting emotional connections, how to design memorable experiences at every touchpoint, and how to measure the real impact that experience generates on business results.
It is a guide designed for those who seek to scale their businesses and organizations sustainably, aligning technology, strategy, and human heart.
