News
Press & Recognition
Throughout my career, I have been interviewed and featured in various media outlets, where I have shared my insights on marketing, customer experience, artificial intelligence, and business leadership. These publications reflect my commitment to innovation and my impact on the business world.
Speaker at the 2024 International Customer Experience Congress
On April 9, 2024, I had the honor of participating as a speaker at the International Customer Experience Congress, organized by the amazing team at Mide La Felicidad. This event brought together experts from across Latin America to share strategic insights and...
Women in Technology: A Conversation about AI
I had the privilege of participating in an enriching interview organized by the Gulf Coast Latin Chamber of Commerce, hosted by its director Natalia Ocampo, where we discussed the impact of technology and artificial intelligence on businesses...
AI: Advances and Unexpected Risks
I had the honor of being interviewed by the renowned journalist Sandra Valencia (@sandravalenciag24) for the prestigious Colombian media outlet Informativo G24, where we discussed one of the most relevant topics of this decade: Artificial Intelligence. During the...
Interview for the University of Belgrano: Commercial Growth Strategies and Customer Experience
I had the honor of being interviewed by Guillermo Álvarez for a special feature by the University of Belgrano (Argentina), where I shared my vision on the future of business, digital transformation, and customer experience (CX). During the interview, we discussed...
Hi
I´m Cecilia
Thank you for visiting my website. Now I’d like to get to know you and see how we can work together to achieve the goals you want. Write to me, and let’s connect.
NEW BOOK
"Boost Your Business Success with Customer Experience Marketing"
In this book, I share practical strategies to help entrepreneurs and professionals transform their relationship with their clients by integrating effective marketing and customer experience (CX) as pillars of growth and profitability.
Throughout its chapters, I explore how to build lasting emotional connections, how to design memorable experiences at every touchpoint, and how to measure the real impact that experience generates on business results.
It is a guide designed for those who seek to scale their businesses and organizations sustainably, aligning technology, strategy, and human heart.
