{"id":853,"date":"2024-09-05T20:53:03","date_gmt":"2024-09-05T23:53:03","guid":{"rendered":"https:\/\/ceciliafreccero.com\/?p=853"},"modified":"2025-04-27T21:12:19","modified_gmt":"2025-04-28T00:12:19","slug":"potencia-tu-ventas-con-customer-experience-por-cecila-freccero","status":"publish","type":"post","link":"https:\/\/ceciliafreccero.com\/en\/potencia-tu-ventas-con-customer-experience-por-cecila-freccero\/","title":{"rendered":"Boost Your Sales with Customer Experience"},"content":{"rendered":"<p class=\"p1\">Tuve el honor de participar como speaker en el webinar <span class=\"s1\"><b>\u201cPotencia tus Ventas con Customer Experience\u201d<\/b><\/span>, organizado por <span class=\"s1\"><b>Head Hunter Inmobiliario<\/b><\/span>, donde compart\u00ed estrategias concretas para integrar la experiencia del cliente (CX) en el proceso de ventas y as\u00ed mejorar significativamente los resultados comerciales.<\/p>\n<p class=\"p1\">Durante la charla, desarroll\u00e9 c\u00f3mo el <span class=\"s1\"><b>Customer Experience<\/b><\/span> se convierte en un <span class=\"s1\"><b>aliado estrat\u00e9gico<\/b><\/span> en la generaci\u00f3n de negocios en mercados competitivos como el inmobiliario.<\/p>\n<p class=\"p1\">Hablamos sobre c\u00f3mo dise\u00f1ar un <span class=\"s1\"><b>recorrido de cliente efectivo (Customer Journey)<\/b><\/span>, identificar <span class=\"s1\"><b>momentos de verdad<\/b><\/span> en la relaci\u00f3n comercial y <span class=\"s1\"><b>personalizar las interacciones<\/b><\/span> para construir relaciones de confianza y fidelizaci\u00f3n a largo plazo.<\/p>\n<p class=\"p1\">Tambi\u00e9n profundizamos en:<\/p>\n<ul>\n<li>\n<p class=\"p1\">C\u00f3mo <span class=\"s1\"><b>el conocimiento del cliente<\/b><\/span> impacta directamente en la tasa de cierre de ventas.<\/p>\n<\/li>\n<li>\n<p class=\"p1\">La importancia de <span class=\"s1\"><b>alinear marketing, ventas y experiencia<\/b><\/span> para optimizar los procesos comerciales.<\/p>\n<\/li>\n<li>\n<p class=\"p1\">C\u00f3mo la <span class=\"s1\"><b>medici\u00f3n de la experiencia<\/b><\/span> permite transformar percepciones en datos accionables para la mejora continua.<\/p>\n<\/li>\n<\/ul>\n<p class=\"p1\">Compart\u00ed adem\u00e1s herramientas pr\u00e1cticas para que los equipos de ventas puedan detectar necesidades ocultas, mejorar su proceso de seguimiento y diferenciarse no solo por el producto, sino por la <span class=\"s1\"><b>calidad emocional de la experiencia ofrecida<\/b><\/span>.<\/p>\n<p class=\"p1\">Este webinar estuvo dirigido especialmente a profesionales del sector inmobiliario, agentes, brokers y responsables comerciales que buscan evolucionar su manera de vender, poniendo al cliente en el centro de la estrategia.<\/p>\n<h3>Agradecimiento<\/h3>\n<p class=\"p1\">Agradezco a Eduardo Sanchez de <span class=\"s1\"><b>Head Hunter Inmobiliario<\/b><\/span> por la invitaci\u00f3n y por generar este espacio de formaci\u00f3n y reflexi\u00f3n sobre la importancia de <span class=\"s1\"><b>vender con experiencia<\/b><\/span>, y no solo con argumentos de producto.<\/p>\n<p class=\"p1\">\u2192 <a href=\"https:\/\/www.youtube.com\/watch?v=URL-REAL-DEL-VIDEO\">Ver el webinar completo en YouTube<\/a><\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/wj96rlUfqXE?si=7xBrAPvMrCiddDno\" width=\"800\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\"><\/span><\/iframe><\/p>","protected":false},"excerpt":{"rendered":"<p>Tuve el honor de participar como speaker en el webinar \u201cPotencia tus Ventas con Customer Experience\u201d, organizado por Head Hunter Inmobiliario, donde compart\u00ed estrategias concretas para integrar la experiencia del cliente (CX) en el proceso de ventas y as\u00ed mejorar significativamente los resultados comerciales. Durante la charla, desarroll\u00e9 c\u00f3mo el Customer Experience se convierte en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":854,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"categories":[6,5],"tags":[],"class_list":["post-853","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cursos","category-eventos-y-conferencias"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Potenci\u00e1 tus Ventas con Customer Experience | Cecilia Freccero<\/title>\n<meta name=\"description\" content=\"Webinar: c\u00f3mo integrar Customer Experience en ventas inmobiliarias para mejorar resultados y fidelizar clientes a largo plazo.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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